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THE WIRE INC. knows how important your privacy is
to you and we are committed to collecting, using and disclosing
personal information responsibly and only to the extent necessary
for the services we provide. We comply with the Personal
Information Protection and Electronic Documents Act ("PIPEDA")
which requires us to provide this policy to you on request.
Personal information means any information that may be used
to identify an individual, including, but not limited to,
a first and last name, a physical address, financial information
and opinions expressed by an individual. As defined, "personal
information" means information about an identifiable
individual, but does not include the name, title or business
address or telephone number of an employee of an organization.
Please note this privacy statement
only relates to www.the-wire.com and www.thewire.ca. Please
review the privacy statement at any website requesting personal
information to signup or contact them.
1. What this policy covers
This policy explains how we collect, use and safeguard the
personal information you provide to us to assist you in making
informed decisions when using our services.
2. Information collection and use
When we collect personal information from you, we wish you
to be aware of:
a) our identity and how to contact us;
The Wire Inc.
405-317 Adelaide Street West
Toronto, Ontario, M5V 1P9, Canada
Telephone: 416 214 9473
Fax: 416 862 9473
Email: info@thewire.ca
Websites: www.thewire.ca & www.the-wire.com
b) That the administrative contact can gain access to the
information you provide to us.
c) That The Wire Inc. collects personal information to:
(i) provision internet services;
(ii) accurately bill for services;
(iii) support our services;
Our organization will not sell or distribute your personal
information to third parties, unless specifically authorized
by you or as required by law.
Company websites (www.the-wire.com
and www.thewire.ca) collect non-personal information such
as your network location (IP address), the pages you visit,
time of visit, your operating system and browser, in order
to generate website traffic reports.
Company websites include forms where
you can voluntarily provide us with personal contact information
so that we may followup with you.
3. Our organization's obligations
Pursuant to PIPEDA, The Wire Inc. meets our obligations with
respect to the collection, use and/or disclosure of personal
information by taking the following steps:
a) Accountability
(i) information is restricted to the
listed administrative contact and protected via appropriate
hardware and software
(ii) our Information Officer is Kevin Blumberg and he can
be contacted at privacy@thewire.ca regarding compliance with
PIPEDA
(iii) our staff are aware of our policies and practices regarding
personal information
b) Identifying purposes
We have identified the purposes for which we collect personal
information in section 2 above. We require the consent of
our clients/customers prior to using their personal information
for any purpose other than that for which it was originally
collected.
c) Consent
Our organization is committed to ensuring that you are aware
of how your personal information is used and that you have
consented to provide this information. Where required by law
we may disclose personal information without your knowledge
and consent.
d) Limiting collection
Our organization collects personal information to fulfill
the purposes stated in section 2 above. We collect personal
information only by lawful and fair means.
e) Limiting use, disclosure and retention
Our organization does not use and/or disclose your personal
information for purposes other than those for which it was
collected, unless it has first obtained your consent. We retain
your personal information for some period in order to answer
any questions you may have about the services we provided
to you.
f) Accuracy
Our firm is committed to maintaining accurate, complete, and
up-to-date personal information. If during the course of the
business relationship, any of your information changes, please
inform us so that we can make any necessary changes or use
our website forms to update the information.
g) Safeguards
To prevent unauthorized access, maintain data accuracy, and
ensure the correct use of information, we have put in place
appropriate physical, technological and organizational measures
to safeguard and secure the information we collect.
h) Openness
Through this privacy policy we provide information
about our organization's policies and practices regarding
the collection, use and/or disclosure of personal information
held by us.
i) Individual access
You may request access to your personal information held by
us. To protect your privacy and security, we will take reasonable
steps to verify your identity before granting access.
j) Challenging compliance
If you wish to make a formal complaint about our privacy practices,
you may make it in writing to our Information Officer. We
are committed to resolving disputes in a timely manner. We
will investigate your complaint and respond via email, fax
or telephone.
4. Contact information
Our Information Officer, Kevin Blumberg, can be reached at:
privacy@thewire.ca or privacy@the-wire.com
Tel. 416 214 9473
Fax: 416 862 9473
5. General Inquiries
For general inquiries about privacy legislation and policies
in the private sector, you may contact:
The Office of the Privacy Commissioner of Canada
112 Kent Street , Ottawa, Ontario K1A 1H3
Telephone: 1 (613) 995-8210
Toll-free: 1 800 282-1376
Fax: 1 (613) 947-6850
Web site: www.privcom.gc.ca
6. Changes to Privacy
Policy
Our organization reserves the right to change this policy
from time to time.
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