- How do I know if ISDN is available in
my area?
- My ISDN connection is down - what do
I do?
- How do I upgrade from 64K to 128K ISDN?
How do I know if there is ISDN in
my building?
You can call Bell at 1-888-999-4736 (Mon-Fri 8am-6pm)
and Bell will confirm whether ISDN is in your building or
they will conduct a quick feasibility study. You can also
fill in our form and we will will be
happy to check for you.
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What do I do if I cannot access the net?
Please first confirm that all computers are experiencing
difficulties. If it is only your workstation that has no net
access, please do a clean reboot. If other workstations or
servers have also lost net access, please reboot your router
by turning off the router, leaving it off for 30 seconds and
then turning it on again. Return to your desk and try accessing
the web again after a minute or two has passed.
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How do I upgrade from 64K to 128K ISDN?
Call The Wire Inc. at 416-214-9473 and we can upgrade you
on our system and by logging into your router. If we are unable
to upgrade remotely, we will visit your premises and there
is a one time reconfiguration setup fee of $100.00.
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