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In order that a party may hold a valid .ca domain name
registration, TUCOWS, requires that all registrants
adhere to certain terms and conditions. As an organization
or individual applying to register, transfer or renew
an .ca domain name via the agency of The-Wire (1012365
Ontario Inc.) and/or TUCOWS you accordingly agree as
follows:
- AGREEMENT. In this Registration Agreement
("Agreement") , "we", us" and "our" refer to TUCOWS
Inc. and “Services” refers to the domain name registration,
transfer or renewal services provided by us as offered
through The Wire, the Registration Service Provider
(“RSP”). CIRA shall refer to the entity granted the
exclusive right to administer the registry for .ca
domain name registrations.
- SELECTION OF A DOMAIN NAME. You represent
that, to the best of the your knowledge and belief,
neither the registration of the domain name nor the
manner in which it is directly or indirectly used
infringes the legal rights of a third party and that
the domain name is not being registered for any unlawful
purpose.
- FEES. As consideration for the Services
you have selected, you agree to pay to us, or your
respective RSP who remits payment to us on your behalf,
the applicable fees. All fees payable hereunder are
non-refundable. As further consideration for the Services,
you agree to: (1) provide certain current, complete
and accurate information about you as required by
the registration process and (2) maintain and update
this information as needed to keep it current, complete
and accurate. All such information shall be referred
to as account information ("Account Information").
You, by completing and submitting this Agreement represent
that the statements in your application are true.
- TERM. You agree that this Agreement will
remain in full force during the term of your domain
name registration as selected, recorded, and paid
for upon registration of the domain name. Should you
choose to renew the term of your domain name registration,
then the term of this Agreement will be extended accordingly.
Should you transfer your domain name or should the
domain name otherwise be transferred to another Registrar,
the terms and conditions of this contract shall cease
and shall be replaced by the contractual terms in
force between domain name registrants and the new
Registrar.
- MODIFICATIONS TO AGREEMENT. You agree,
during the period of this Agreement, that we may:
(1) revise the terms and conditions of this Agreement;
and (2) change the services provided under this Agreement.
Any such revision or change will be binding and effective
immediately on posting of the revised Agreement or
change to the service(s) on our web site, or on notification
to you by e-mail or regular mail as per the Notices
section of this agreement. You agree to review our
web site, including the Agreement, periodically to
be aware of any such revisions. If you do not agree
with any revision to the Agreement, you may terminate
this Agreement at any time by providing us with notice
by e-mail or regular mail as per the Notices section
of this agreement. Notice of your termination will
be effective on receipt and processing by us. You
agree that, by continuing to use the Services following
notice of any revision to this Agreement or change
in service(s), you shall abide by any such revisions
or changes. You further agree to abide by the CIRA
dispute resolution policy (“Dispute Policy”) as amended
from time to time. You agree that, by maintaining
the reservation or registration of your domain name
after modifications to the Dispute Policy become effective,
you have agreed to these modifications. You acknowledge
that if you do not agree to any such modifications,
you may request that your domain name be deleted from
the domain name database.
- MODIFICATIONS TO YOUR ACCOUNT. In order
to change any of your account information with us,
you must use your account identifier and password
that you selected when you opened your account with
us. Please safeguard your account identifier and password
from any unauthorized use. In no event will we be
liable for the unauthorized use or misuse of your
account identifier or password.
- DOMAIN NAME DISPUTE POLICY. If you reserved
or registered a domain name through us, or transferred
a domain name to us from another registrar, you agree
to be bound by the Dispute Policy which is incorporated
herein and made a part of this Agreement by reference.
The current version of the Dispute Policy may be found
at the CIRA website. Please take the time to familiarize
yourself with this policy.
- DOMAIN NAME DISPUTES. You agree that, if
the registration or reservation of your domain name
is challenged by a third party, you will be subject
to the provisions specified in the Dispute Policy
in effect at the time of the dispute. You agree that
in the event a domain name dispute arises with any
third party, you will indemnify and hold us harmless
pursuant to the terms and conditions contained in
the Dispute Policy.
- CIRA POLICY. You agree that your registration
of the domain name shall be subject to suspension,
cancellation, or transfer pursuant to any CIRA-adopted
policy, or pursuant to any registrar or registry procedure
not inconsistent with an CIRA-adopted policy, (1)
to correct mistakes by a registrar or the registry
in registering the name or (2) for the resolution
of disputes concerning the domain name.
- AGENCY. Should you intend to license use
of a domain name to a third party you shall nonetheless
be the domain name registrant of record and are therefore
responsible for providing your own full contact information
and for providing and updating accurate technical
and administrative contact information adequate to
facilitate timely resolution of any problems that
arise in connection with the domain name. You shall
accept liability for harm caused by wrongful use of
thedomain name. You also represent that you have provided
notice of the terms and conditions in this Agreement
to the third party and that the third party agrees
to the terms of Disclosure and Use of Registration
Information (sections 18 and 19 of this Agreement).
- ANNOUNCEMENTS. We and the RSP reserve the
right to distribute information to you that is pertinent
to the quality or operation of our services and those
of our service partners. These announcements will
be predominately informative in nature and may include
notices describing changes, upgrades, new products
or other information to add security or to enhance
your identity on the Internet.
- LIMITATION OF LIABILITY. You agree that
our entire liability, and your exclusive remedy, with
respect to any Services(s) provided under this Agreement
and any breach of this Agreement is solely limited
to the amount you paid for such Service(s). We and
our contractors shall not be liable for any direct,
indirect, incidental, special or consequential damages
resulting from the use or inability to use any of
the Services or for the cost of procurement of substitute
services. Because some jurisdictions do not allow
the exclusion or limitation of liability for consequential
or incidental damages, in such jurisdictions, our
liability is limited to the extent permitted by law.
We disclaim any and all loss or liability resulting
from, but not limited to: (1) loss or liability resulting
from access delays or access interruptions; (2) loss
or liability resulting from data non-delivery or data
mis-delivery; (3) loss or liability resulting from
acts of God; (4) loss or liability resulting from
the unauthorized use or misuse of your account identifier
or password; (5) loss or liability resulting from
errors, omissions, or misstatements in any and all
information or services(s) provided under this Agreement;
(6) loss or liability resulting from the interruption
of your Service. You agree that we will not be liable
for any loss of registration and use of your domain
name, or for interruption of business, or any indirect,
special, incidental, or consequential damages of any
kind (including lost profits) regardless of the form
of action whether in contract, tort (including negligence),
or otherwise, even if we have been advised of the
possibility of such damages.
- INDEMNITY. You agree to release, indemnify,
and hold us, our contractors, agents, employees,officers,
directors and affiliates harmless from all liabilities,
claims and expenses, including attorney's fees, from
claims by third parties, including but not limited
to the RSP and CIRA relating to or arising under this
Agreement, the Services provided hereunder or your
use of the Services, including without limitation
infringement by you, or someone else using the Service
with your computer, of any intellectual property or
other proprietary right of any person or entity, or
from the violation of any of our operating rules or
policy relating to the service(s) provided. You also
agree to release, indemnify and hold us harmless pursuant
to the terms and conditions contained in the CIRA
Dispute Policy. When we are threatened with suit by
a third party, we may seek written assurances from
you concerning your promise to indemnify us; your
failure to provide those assurances may be considered
by us to be a breach of your Agreement and may result
in deactivation of your domain name.
- TRANSFER OF OWNERSHIP. Any transfer of
ownership in and to a domain name registration shall
be affected in accordance with CIRA policies and procedures.
- BREACH. You agree that failure to abide
by any provision of this Agreement, any operating
rule or policy or the Dispute Policy, may be considered
by us to be a material breach and that we may provide
a written notice, describing the breach, to you. If
within thirty (30) calendar days of the date of such
notice, you fail to provide evidence, which is reasonably
satisfactory to us, that you have not breached your
obligations under the Agreement, then we may delete
the registration or reservation of your domain name.
Any such breach by you shall not be deemed to be excused
simply because we did not act earlier in response
to that, or any other, breach by you.
- NO GUARANTY. You agree that, by registration
or reservation of your chosen domain name, such registration
or reservation does not confer immunity from objection
to either the registration, reservation, or use of
the domain name.
- DISCLAIMER OF WARRANTIES. You agree that
your use of our Services is solely at your own risk.
You agree that such Service(s) is provided on an "as
is," "as available" basis. We expressly disclaim all
warranties of any kind, whether express or implied,
including but not limited to the implied warranties
of merchantability, fitness for a particular purpose
and non-infringement. We make no warranty that the
Services will meet your requirements, or that the
Service(s) will be uninterrupted, timely, secure,
or error free; nor do we make any warranty as to the
results that may be obtained from the use of the Service(s)
or as to the accuracy or reliability of any information
obtained through the Service or that defects in the
Service will be corrected. You understand and agree
that any material and/or data downloaded or otherwise
obtained through the use of Service is done at your
own discretion and risk and that you will be solely
responsible for any damage to your computer system
or loss of data that results from the download of
such material and/or data. We make no warranty regarding
any goods or services purchased or obtained through
the Service or any transactions entered into through
the Service. No advice or information, whether oral
or written, obtained by you from us or through the
Service shall create any warranty not expressly made
herein.
- INFORMATION. As part of the registration
process, you are required to provide us certain information
and to update us promptly as such information changes
such that our records are current, complete and accurate.
You are obliged to provide us the following information:
- Your name and postal address (or, if different,
that of the domain name holder);
- The domain name being registered;
- The name, postal address, e-mail address, and
voice and fax (if available) telephone numbers
of the administrative contact for the domain name;
- The name, postal address, e-mail address, and
voice and fax (if available) telephone numbers
of the billing contact for the domain name.
- The Internet Protocol number of the primary
name server and secondary name server(s) for each
domain name registration and the corresponding
names of those name servers.
Any voluntary information we request is collected
such that we can continue to improve the products
and services offered to you through your RSP.
- DISCLOSURE AND USE OF REGISTRATION INFORMATION.
You agree and acknowledge that we will make domain
name registration information you provide available
to CIRA, to the registry administrators, and to other
third parties as CIRA and applicable laws may require
or permit. You further agree and acknowledge that
we may make publicly available, or directly available
to third party vendors, some, or all, of the domain
name registration information you provide, for purposes
of inspection (such as through our WHOIS service)
or other purposes as required or permitted by CIRA
and the applicable laws. You hereby consent to any
and all such disclosures and use of, and guidelines,
limits and restrictions on disclosure or use of, information
provided by you in connection with the registration
of a domain name (including any updates to such information),
whether during or after the term of your registration
of the domain name. You hereby irrevocably waive any
and all claims and causes of action you may have arising
from such disclosure or use of your domain name registration
information by us. You may access your domain name
registration information in our possession to review,
modify or update such information, by accessing our
domain manager service, or similar service, made available
by us through your RSP. We will not process data about
any identified or identifiable natural person that
we obtain from you in a way incompatible with the
purposes and other limitations which we describe in
this Agreement. We will take reasonable precautions
to protect the information we obtain from you from
our loss, misuse, unauthorized accessor disclosure,
alteration or destruction of that information
- REVOCATION. Your wilful provision of inaccurate
or unreliable information, your wilful failure promptly
to update information provided to us, or any failure
to respond to inquiries by us addressed to the email
address of the registrant, the administrative, billing
or technical contact appearing in the “Whois” directory
with respect to a domain name concerning the accuracy
of contact details associated with the registration
shall constitute a material breach of this Agreement
and be a basis for cancellation of the domain name
registration. Any information collected by us concerning
an identified or identifiable natural person (“Personal
Data”) will be used in connection with the registration
of your domain name(s) and for the purposes of this
Agreement and as required or permitted by the ICANN
Agreement or an ICANN/Registry Operator policy.
- RIGHT OF REFUSAL. We, in our sole discretion,
reserve the right to refuse to register or reserve
your chosen domain name or register you for other
Services within thirty (30) calendar days from receipt
of your payment for such services. In the event we
do not register or reserve your domain name or register
you for other Services, or we delete your domain name
or other Services within such thirty (30) calendar
day period, we agree to refund your applicable fee(s).
You agree that we shall not be liable to you for loss
or damages that may result from our refusal to register,
reserve, or delete your domain name or register you
for other Services.
- SEVERABILITY. You agree that the terms
of this Agreement are severable. If any term or provision
is declared invalid or unenforceable, that term or
provision will be construed consistent with applicable
law as nearly as possible to reflect the original
intentions of the parties, and the remaining terms
and provisions will remain in full force and effect.
- NON-AGENCY. Nothing contained in this Agreement
or the Dispute Policy shall be construed as creating
any agency, partnership, or other form of joint enterprise
between the parties.
- NON-WAIVER. Our failure to require performance
by you of any provision hereof shall not affect the
full right to require such performance at any time
thereafter; nor shall the waiver by us of a breach
of any provision hereof be taken or held to be a waiver
of the provision itself.
- NOTICES. Any notice, direction or other
communication given under this Agreement shall be
in writing and given by sending it via e-mail or via
regular mail. In the case of e-mail, valid notice
shall only have been deemed to have been given when
an electronic confirmation of delivery has been obtained
by the sender. In the case of e-mail notification
to us or to the RSP to lhutz@tucows.com or domains@the-wire.com
or, in the case of notice to you, at the e-mail address
provided by you in your WHOIS record. Any e-mail communication
shall be deemed to have been validly and effectively
given on the date of such communication, if such date
is a business day and such delivery was made prior
to 4:00 p.m. EST, otherwise it will be deemed to have
been delivered on the next business day. In the case
of regular mail notice, valid notice shall be deemed
to have been validly and effectively given 5 business
days after the date of mailing and, in the case of
notification to us or to the RSP shall be sent to:
TUCOWS Com Co
Registrant Affairs Office
96 Mowat Avenue
Toronto, Ontario
M6K 3M1
OR
The Wire
405-317 Adelaide Street West
Toronto, Ontario
M5V 1P9
and in the case of notification to you shall be to
the address specified in the “Administrative Contact”
in your WHOIS record.
- ENTIRETY. You agree that this Agreement,
the rules and policies published by us and the Dispute
Policy are the complete and exclusive agreement between
you and us regarding our Services. This Agreement
and the Dispute Policy supersede all prior agreements
and understandings, whether established by custom,
practice, policy or precedent.
- GOVERNING LAW. This Agreement shall be
governed by and interpreted and enforced in accordance
with the LAWS OF Province of ontario and the FEDERAL
LAWS OF canada applicable therein without reference
to rules governing choice of laws. Any action relating
to this Agreement must be brought in ontario and you
irrevocably consent to the jurisdiction of such courts.
- INFANCY. You attest that you are of legal
age to enter into this Agreement.
- INCONSISTENCIES WITH CIRA. In the event
that this Agreement may be inconsistent with any term,
condition , policy or procedure of CIRA, the term,
condition, policy or procedure of CIRA shall prevail.
- Acceptance of Agreement. YOU ACKNOWLEDGE
THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL
ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY EVALUATED
THE DESIRABILITY OF THE SERVICE AND ARE NOT RELYING
ON ANY REPRESENTATION AGREEMENT., GUARANTEE OR STATEMENT
OTHER THAN AS SET FORTH IN THIS AGREEMENT.
PLEASE READ CAREFULLY.
THESE AGREEMENTS IMPOSE OBLIGATIONS UPON YOU.
For information about our terms of service please email
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